Shipping policy

Shipping Policy

At Chrono Boutique, every timepiece is handled with the highest level of care from the moment your order is placed until it arrives safely at your door. Because we specialize in luxury watches, every shipment is securely packaged, fully insured, and carefully monitored throughout the shipping process.

Order Processing

Orders are typically shipped on the next business day after full payment has been received, verified, and approved.

Orders placed on weekends or holidays will be processed on the next available business day.

Billing & Payment Verification

For your protection and to help prevent fraudulent transactions, the billing information provided during checkout must match the payment method being used.

Chrono Boutique reserves the right to request additional verification or identification before shipping an order if necessary.

Orders will not ship until payment has been successfully verified.

Fully Insured Shipping

Every shipment is fully insured for its full purchase value while in transit.

Your watch will be carefully packaged using secure shipping materials to help ensure it arrives in the same condition in which it left our facility.

Signature Required

All shipments require an adult signature upon delivery.

Packages will never be left unattended without a signature for security reasons.

Tracking Information

Tracking information will be provided once your order has shipped so you can monitor your delivery.

Shipping Carriers

Chrono Boutique ships using trusted, insured carriers selected based on the destination and security requirements of each order.

Shipping Address

For security purposes, orders may only be shipped to verified addresses approved during the payment verification process.

Chrono Boutique reserves the right to refuse shipment to addresses that cannot be verified.

Delivery Delays

While every effort is made to ensure prompt delivery, shipping times may be affected by weather conditions, carrier delays, or other circumstances beyond our control.

Damaged or Missing Shipments

If your package arrives damaged or appears to have been tampered with, please contact Chrono Boutique immediately so we can begin working with the shipping carrier and insurance provider to resolve the issue.

Questions

If you have any questions regarding shipping, insurance, or delivery, please contact our team before placing your order. We are happy to assist you.